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Quick answers to common questions about orders, products, and care.
We offer free shipping across Bangladesh. Dhaka delivery takes 1-2 business days, while other cities take 3-5 business days. We use reliable courier services and provide tracking information.
We offer shipping charge ৳70 inside dhaka and ৳120 inside dhaka.
Currently, we only deliver within Bangladesh. However, we're planning to expand internationally soon. Follow us on social media for updates!
All RYLO drinkware is made from food-grade 304 stainless steel with BPA-free plastic components. Our products are completely safe for daily use and meet international quality standards.
Our double-wall vacuum insulation keeps hot drinks hot for up to 8 hours and cold drinks cold for up to 12 hours. Perfect for Bangladesh's climate!
Yes, all RYLO products are dishwasher safe. However, we recommend hand washing to maintain the exterior finish and extend the product's lifespan.
Tumblers: 950ml, Travel Mugs: 355ml. All sizes are optimized for comfortable handling and practical daily use.
Use warm soapy water and a soft brush. For deep cleaning, use baking soda paste. Avoid abrasive cleaners or steel wool that might damage the finish.
No, never put stainless steel products in the microwave. It can damage both the product and your microwave. Transfer contents to a microwave-safe container if heating is needed.
Mix baking soda with water to make a paste, apply to stains, let sit for 30 minutes, then scrub gently and rinse. For tough stains, use white vinegar.